Digital Call Solutions Partners with Blacklist Alliance

In a continual pursuit to offer the best and most secure call center services, Digital Call Solutions has partnered with The Blacklist Alliance to combat and reduce the risk of TCPA lawsuits.

Created by attorneys specializing in Telephone Consumer Protection Act (TCPA) cases, The Blacklist Alliance provides compliance resources, monitoring and support, litigation firewall and data services in order to maintain compliance to the TCPA and protect against unwarranted litigation. Through The Blacklist Alliance, Digital Call Solutions will have information on litigators and predatory litigation tactics and will be able to prevent contacting known plaintiffs to avoid future lawsuits.

Using their litigation firewall, thousands of known plaintiffs and attorneys are blocked from both calling into or being called by Digital Call Solutions. This list is updated daily by the representatives at The Blacklist Alliance to ensure the most up-to-date Do Not Contact list. The Blacklist Alliances’ services protect against phone flipping, call baiting, inbound seeding and deep pocket fishing, among other predatory tactics of these known plaintiffs and their associates. Through active avoidance of these known offenders, The Blacklist Alliance saves call centers, like Digital Call Solutions, from future litigation via such abusive tactics.

"We are very excited to partner with The Blacklist Alliance,” said Omar Dahik, CEO of Digital Call Solutions. "Their services will allow us to safeguard our center against TCPA lawsuits. Partners can rest easy knowing they can trust Digital Call Solutions to not only give the best customer service, but also shield them from possible litigation."

Additionally, The Blacklist Alliance provides legal support from seasoned TCPA attorneys in the form of consultation, claim settlement and compliance reviews if a claim is filed. Through their constant litigation watch, The Blacklist Alliance knows immediately when a claim is filed and helps companies preemptively plan a response before a summons is served.

This partnership between Digital Call Solutions and The Blacklist Alliance will help to give Digital Call Solutions and its partners a higher sense of security with call center services.